{"id":153,"date":"2023-10-13T07:09:45","date_gmt":"2023-10-13T07:09:45","guid":{"rendered":"https:\/\/www.toecan.com\/?page_id=153"},"modified":"2024-10-28T13:39:31","modified_gmt":"2024-10-28T13:39:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.staging.toecan.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"153\" class=\"elementor elementor-153\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c889435 e-flex e-con-boxed e-con e-parent\" data-id=\"c889435\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-994e20a e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"994e20a\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-544248a elementor-widget elementor-widget-heading\" data-id=\"544248a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc0f64 elementor-widget elementor-widget-text-editor\" data-id=\"6dc0f64\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We answer your most frequently asked questions below.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d702ac4 e-flex e-con-boxed e-con e-parent\" data-id=\"d702ac4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-73bdc9e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"73bdc9e\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-820a8cf e-con-full e-flex e-con e-child\" data-id=\"820a8cf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c6ae1d elementor-widget elementor-widget-html\" data-id=\"0c6ae1d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script>\njQuery(document).ready(function($) {\nvar delay = 100; setTimeout(function() {\n$('.elementor-tab-title').removeClass('elementor-active');\n $('.elementor-tab-content').css('display', 'none'); }, delay);\n});\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20df7a1 elementor-widget elementor-widget-heading\" data-id=\"20df7a1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General questions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fd571c elementor-widget elementor-widget-accordion\" data-id=\"5fd571c\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1001\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1001\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How is Toecan installed?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1001\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1001\"><p>First of all, we organise a test phase in which the customer can see the potential of the technology for enhancing safety within fleet management. The first installation of the data collectors is under the supervision of the Toecan installation engineer. After about three months, the results are discussed in detail, and the project is scaled up. An introduction of the software to future users follows.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb85ec elementor-widget elementor-widget-accordion\" data-id=\"3eb85ec\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6571\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6571\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> How long does the subscription last? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6571\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6571\"><p>The subscription is for 1 year, cancellable quarterly thereafter.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b2246b elementor-widget elementor-widget-accordion\" data-id=\"8b2246b\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1451\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1451\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I pay per driver or per vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1451\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1451\"><p>The subscription is per user (driver), not per vehicle.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1256d61 elementor-widget elementor-widget-accordion\" data-id=\"1256d61\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1921\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1921\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What about privacy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1921\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1921\"><p>In consultation with the client, an agreement is drawn up with clear arrangements regarding the processing and use of data. Your data is handled in accordance with the European Union's (EU) General Data Protection Regulation (GDPR). In addition, we use industry-standard and commercially widespread security practices such as encryption, pseudonymisation and firewalls to secure your data.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72475df elementor-widget elementor-widget-accordion\" data-id=\"72475df\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1191\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1191\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What kind of vehicles is Toecan suitable for?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1191\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1191\"><p>All commercial vehicles that are\/can travel on public roads are eligible to be tracked by the Toecan system.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec3c8ae e-con-full e-flex e-con e-child\" data-id=\"ec3c8ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb37373 elementor-widget elementor-widget-heading\" data-id=\"fb37373\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Technological questions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6465c7 elementor-widget elementor-widget-accordion\" data-id=\"c6465c7\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2071\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2071\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> How do I log in to the Toecan App? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2071\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2071\"><p>Logging into the Toecan App can only be done via a personalised 'magic link' that you will receive at your personal e-mail address. This link can only be accessed from the mailbox on your smartphone. The link takes you to the Google Play Store or App Store to install the app. During installation, you will be asked to give the required permissions after which the magic link will automatically log you in. For iOS users, if you are not automatically logged in after the app is installed, click the magic link in your email again. All you then have to do is: Drive! Your rides are automatically recorded, with no intervention on your part.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0f92b elementor-widget elementor-widget-accordion\" data-id=\"4a0f92b\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7761\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7761\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How does the app evaluate my driving style?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7761\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7761\"><p>During each trip, sensor data is collected from your smartphone to calculate trip statistics and aspects of your driving style, such as speeding, speeding and braking and use of your mobile phone in your hand while driving. Taking into account the road type, number, duration and severity of the adverse events, a score is calculated for each aspect of your driving style and for the ride as a whole.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a3fa3a elementor-widget elementor-widget-accordion\" data-id=\"5a3fa3a\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9461\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9461\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Is my location tracked 24\/7? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9461\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9461\"><p>No, the app only uses your location data to detect and record your rides. Recording of rides starts a few seconds after the start of your ride and stops 5 minutes after the end of your ride.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e83a5aa elementor-widget elementor-widget-accordion\" data-id=\"e83a5aa\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2431\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2431\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I have to be logged in to the app all the time?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2431\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2431\"><p>Yes, the app can only work if you are logged in. Otherwise, recording rides will be disabled.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfa3bba elementor-widget elementor-widget-accordion\" data-id=\"bfa3bba\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2001\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2001\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18.828\" height=\"10.414\" viewbox=\"0 0 18.828 10.414\"><path id=\"Path_447\" data-name=\"Path 447\" d=\"M16.5.5l-8,8L.5.5\" transform=\"translate(0.914 0.914)\" fill=\"none\" stroke=\"#3f444a\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"2\" viewbox=\"0 0 18 2\"><line id=\"Line_6\" data-name=\"Line 6\" x2=\"16\" transform=\"translate(1 1)\" fill=\"none\" stroke=\"#0078ff\" stroke-linecap=\"round\" stroke-width=\"2\"><\/line><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does the app need mobile data or Wi-Fi to work?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2001\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2001\"><p>To install the app, your mobile phone must have an active SIM card with a mobile data plan. However, mobile data or Wi-Fi does not need to be on while driving. Nevertheless, we recommend leaving Wi-Fi or mobile data on during your rides to optimise location accuracy and facilitate post-ride data upload. The average consumption is very low (about 1MB of data per hour of driving).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Wij beantwoorden hieronder uw meestgestelde vragen. Algemene vragen Hoe wordt Toecan ge\u00efnstalleerd? Eerst en vooral organiseren we een testfase waarin de klant kan zien wat het potentieel is van de technologie voor het versterken van de veiligheid binnen het vlootbeheer. De eerste installatie van de gegevensverzamelaars is onder begeleiding van de Toecan installatie ingenieur. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-153","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | Toecan<\/title>\n<meta name=\"description\" content=\"Op deze pagina vindt het u het antwoord op alle meestgestelde vragen over de app, het dashboard of Toecan in het algemeen.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Toecan\" \/>\n<meta property=\"og:description\" content=\"Op deze pagina vindt het u het antwoord op alle meestgestelde vragen over de app, het dashboard of 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